Microsoft® Office Outlook™ 2010: Advanced

You will use Outlook to compose and send email, schedule appointments and meetings, manage contact information, schedule tasks, and create notes.

Target Student: This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook to manage their time and information.

Along with this course, you will receive Knowledge Packs. What are Knowledge Packs? – They are a collection of interactive resources, bundled with the course book that provides you with support before, during, and after a classroom event. Go beyond the book with Knowledge Packs for your training and extend your classroom experience with these powerful, enhanced learning tools.

The Learning Pad will provide you with access to an online portal with these components:

* Immersive content and interactive exercises that map to the course objectives
* Assessments to identify competency gaps and validate comprehension
* Electronic course book accessible via web browser or mobile device
* Printable quick reference cards and other performance support materials
* A bonus online course that complements the skills taught, enabling you to apply what you’ve learned in the workplace
* Access to vLabs is included to provide hands-on practice.

As a student, you will have access to these learning tools for up to 12 months!

Course Objectives: Upon successful completion of this course, students will be able to:

  • Explore the Outlook interface, send mail, and respond to messages.
  • Compose email messages.
  • Organize email messages into folders.
  • Manage contacts and contact information.
  • Schedule appointments.
  • Schedule a meeting.
  • Manage tasks and notes.

Course Content

Lesson 1: Getting Started with Outlook
Topic 1A: Identify the Components of the Outlook Interface
Topic 1B: Read an Email Message
Topic 1C: Reply to and Forward an Email Message
Topic 1D: Print an Email Message
Topic 1E: Delete an Email Message

Lesson 2: Composing Messages
Topic 2A: Create an Email Message
Topic 2B: Format a Message
Topic 2C: Check Spelling and Grammar
Topic 2D: Attach a File
Topic 2E: Enhance an Email Message
Topic 2F: Send an Email Message

Lesson 3: Organizing Messages
Topic 3A: Manage Email Messages
Topic 3B: Move Email Messages into Folders
Topic 3C: Open and Save an Attachment

Lesson 4: Managing Contacts
Topic 4A: Add a Contact
Topic 4B: Sort and Find Contacts
Topic 4C: Find the Geographical Location of a Contact
Topic 4D: Update Contacts

Lesson 5: Scheduling Appointments
Topic 5A: Explore the Outlook Calendar
Topic 5B: Schedule an Appointment
Topic 5C: Edit Appointments

Lesson 6: Managing Meetings in Outlook
Topic 6A: Schedule a Meeting
Topic 6B: Reply to a Meeting Request
Topic 6C: Track and Update Scheduled Meetings
Topic 6D: Print the Calendar

Lesson 7: Managing Tasks and Notes
Topic 7A: Create a Task
Topic 7B: Edit and Update a Task
Topic 7C: Create a Note
Topic 7D: Edit a Note

Prerequisites:

To be successful in this course, you should be familiar with using personal computers. You should be comfortable in the Windows environment and be able to use Windows to manage information. Specifically, you should be able to launch and close programs; navigate to information stored on a computer; and manage files and folders. Also The Learning Pad courses: Outlook Beginner & Outlook Intermediate.